1. Introduction

Welcome to the official website of flyNEXA (https://flynexa.com). We are committed to safeguarding your privacy and maintaining the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, and share personal data from visitors and users of our website (the “Site”), as well as your rights and choices.

As a provider of services related to financial and travel support, flyNEXA complies with applicable U.S. federal and state laws including the Gramm-Leach-Bliley Act (GLBA) and the California Consumer Privacy Act (CCPA) where applicable.

By using our Site, you acknowledge that you’ve read and understood this Privacy Policy.

2. Information We Collect

Personal Information:
We may collect the following types of personal data you voluntarily provide:

• Contact Information: Name, phone number, email, and mailing address
• Financial Information: When applicable, income, employment info, and identifiers such as Social Security numbers
• Service Records: Information related to your inquiries, bookings, or support interactions

Non-Personal Information:
We also collect general data about your use of the Site:

• Device & Usage Information: IP address, browser type, operating system, and browsing behavior
• Cookies & Tracking Technologies: For analytics, session management, and user personalization (see Section 7)

3. How We Use Your Information

We use the information collected for:

• Providing Services: Processing inquiries, support requests, or applications
• Communication: Responding to requests, sending updates, and providing customer service
• Compliance: Meeting legal and regulatory obligations
• Optimization: Improving site performance and tailoring the user experience

4. How We Share Your Information

We may share your personal data with:

• Authorized Service Providers: Such as CRM platforms, analytics services, IT providers, and travel technology partners
• Affiliates: Where legally permissible and aligned with this Privacy Policy
• Legal Authorities: If required by applicable law, legal processes, or government mandates
• Business Transactions: In cases of mergers, acquisitions, or restructuring

flyNEXA does not sell personal data.

5. Your Rights and Choices

Access and Deletion:
You may request access to, or deletion of, your personal data—subject to retention requirements.

Marketing Opt-Out:
Unsubscribe from emails via the link provided or by contacting us (see Section 12).

State Privacy Rights:
Residents of California and other applicable states (CO, VA, CT, UT) may exercise additional rights, including access, deletion, and opt-out of specific data practices.

Do Not Track:
Our Site currently does not respond to “Do Not Track” signals.

6. Data Security and Retention

Security:
We apply encryption, secure storage, access controls, and other safeguards to protect your data.

Retention:
Data is kept only as long as necessary for service delivery, regulatory compliance, or legal obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tools for website performance, content customization, and analytics. Users can disable cookies via browser settings, but some features may be affected.

8. Children’s Privacy

flyNEXA does not knowingly collect personal information from individuals under 18 years old. If such data has been inadvertently collected, please contact us for immediate deletion.

9. External Links

Our Site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.

10. Updates to This Policy

We may modify this policy periodically. Any updates will be posted with a revised “Last Updated” date. Continued use of the Site signifies acceptance of changes.

11. GLBA Privacy Notice

As applicable, we may provide a standalone GLBA Privacy Notice. If there’s a conflict between this Privacy Policy and the GLBA notice, the GLBA notice shall control.

12. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

flyNEXA Compliance Team
Email: support@flynexa.com
Website: https://flynexa.com